Legal

Privacy Policy

Last updated: April 2026

Avalux Technology Solutions ("Avalux," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through avalux.io, how we use it, and the choices you have.

1. Information We Collect

Information You Provide

When you fill out our contact form, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • The contents of your message

Information Collected Automatically

We use Google Analytics to understand how visitors interact with our website. This includes anonymized data such as:

  • Pages visited and time spent on each page
  • Referring website or source
  • General geographic region (city/country level)
  • Browser type, device type, and screen resolution
  • Session duration and navigation paths

Google Analytics data is aggregated and does not personally identify you. IP addresses are anonymized before processing.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and follow up on contact form submissions
  • Understand how visitors use our site so we can improve it
  • Communicate with you about our services, if you've reached out to us

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Third-Party Services

Google Analytics

We use Google Analytics to collect anonymized usage data. Google Analytics uses cookies to track interactions. You can opt out by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Google's privacy policy is available at policies.google.com/privacy.

FormSubmit.co

Our contact form submissions are processed through FormSubmit.co, a form-handling service that forwards your submission to us via email. FormSubmit.co does not store your data permanently and acts solely as a relay. Their privacy practices are detailed on their website.

4. Cookies

Our website does not use cookies for our own purposes. The only cookies set on this site come from Google Analytics. These cookies help us understand traffic patterns and are not used to personally identify visitors.

You can manage or disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to browse our website.

5. Data Retention

Contact form submissions (name, email, message, etc.) are retained in our email system for as long as necessary to respond to and manage your inquiry. We do not maintain a separate database of form submissions.

Google Analytics data is retained for 14 months, after which it is automatically deleted by Google.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website is served over HTTPS, and we rely on reputable third-party services with their own security practices. However, no method of transmission over the Internet is 100% secure.

7. Your Rights Under PIPEDA

As a Canadian company based in Mississauga, Ontario, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

  • Know what personal information we hold about you
  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for us to use your information
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

We will respond to access or correction requests within 30 days.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have a privacy-related concern, please reach out: